Effective Date: 01st April 2026
Hlogistics Driver App (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information of drivers using our platform. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.
1. Information We Collect
a. Personal Information
We may collect the following information when you use the app:
- Full Name
- Phone Number
- Email Address
- Driver Identification Details
- Vehicle Information
b. Location Data (GPS)
We collect real-time location data to:
- Track driver routes and shipments
- Provide live tracking to customers
- Improve operational efficiency
Location data may be collected even when the app is running in the background.
c. Camera Access
We request access to your device camera to:
- Capture delivery proof (photos of goods, documents)
- Upload verification images
We request access to storage/media to:
- Upload documents and images
- Store delivery-related files
e. Usage Data
We may collect:
- App usage behavior
- Device information (device type, OS version)
- Log data for debugging and performance improvements
We use the collected information to:
- Provide and maintain the app
- Manage delivery and logistics operations
- Enable real-time tracking
- Improve user experience
- Communicate important updates
- Ensure security and prevent fraud
3. Data Sharing
We do not sell your personal data.
We may share data with:
- Internal management systems
- Authorized staff and dispatch teams
- Service providers (for hosting, analytics, or technical support)
- Legal authorities if required by law
4. Data Security
We implement appropriate security measures to protect your data from unauthorized access, misuse, or disclosure. However, no system is 100% secure.
5. Data Retention
We retain your data only as long as necessary for:
- Operational purposes
- Legal compliance
- Dispute resolution
6. Your Rights
You have the right to:
- Access your data
- Request correction or deletion
- Withdraw permissions (location, camera, storage) via device settings
7. Permissions Explained
| Permission | Purpose |
|---|---|
| Location (GPS) | Real-time tracking of driver and shipments |
| Camera | Capture delivery proof and documents |
| Storage / Media | Upload and store images/files |
| Internet Access | App functionality and data sync |
8. Third-Party Services
We may use third-party services (such as analytics or cloud storage), which may collect information in accordance with their own privacy policies.
9. Children’s Privacy
This app is not intended for use by individuals under the age of 18.
We may update this Privacy Policy from time to time. Changes will be reflected with an updated “Effective Date”.
11. Contact Us
If you have any questions regarding this Privacy Policy, you can contact us:
Company Name: Hlogistics LLC
Email: info@hlogistics.us